A window with a loading bar of the installation appears. If you choose to reinstall Malwarebytes, click one of the following choices when asked Where are you installing Malwarebytes?.In the Reinstall Malwarebytes for Windows pop-up window, click Yes if you want to reinstall the Malwarebytes app.A pop-up window appears indicating a Post reboot cleanup. Once your computer restarts, in the pop-up window, click Yes.In the Malwarebytes Cleanup pop-up window, click OK to restart your computer.Before the next step, make sure all your work is saved in the background. A pop-up window indicating the loading of the cleanup appears. In the Malwarebytes Cleanup pop-up window, click Yes.In the left navigation pane of the Malwarebytes Support Tool, click Advanced.The Malwarebytes Support Tool automatically opens. Click Next to complete the installation.In the Malwarebytes Software License Agreement pop-up window, check the box ( ) next to Accept License Agreement after consenting to the agreement terms.NET 4.0 Framework not found pop-up window, click OK to open Microsoft's download page and download the latest. NET 4.0 Framework, you will receive the following error while running the tool: NET 4.0 Framework is required to run the Support Tool on your computer. In the User Account Control pop-up window, click Yes to continue the installation.In the Downloads folder, open the mb-support-x.x.x.xxx.exe file.
Download the Malwarebytes Support Tool.You then have the option to reinstall Malwarebytes for Windows with the default settings. This option deletes all Malwarebytes for Windows files and all previous setting configurations.
The steps in this article detail the advanced Clean option. Do not use this tool on business endpoints, instead delete the endpoints in Nebula or OneView. CAUTION - This tool is designed to troubleshoot or uninstall Malwarebytes for Windows.
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